Despite the difficult circumstances, we are committed to playing our role in keeping vehicles on the road by supporting customers who are providing essential services to logistics providers, local councils, blue light services, healthcare professionals and other key workers. 

We are doing everything in our power to protect the health, safety and wellbeing of our staff, whilst maintaining our ability to serve our customers.  

 We continue to hold large stocks of turbochargers, cores and component parts, and the staffing measures we have introduced enable us to safely process and dispatch orders within our normal timeframes.  

 You can continue to place orders as normal and our staff remain available to offer help and advice. Our customer care, sales and technical support teams remain contactable via any of our standard channels (email, phone and Skype), although we do not currently have full language coverage, so please bear with us. 

We are working closely with our courier partners to ensure orders are delivered as quickly and safely as possible. The majority of our deliveries continue to be completed on schedule, but there may be occasional delays as couriers comply with regional restrictions. 

We would like to thank you for your support and understanding during these unprecedented times.  

Stay safe. 

Latest Update from Melett

Further to the updated guidance communicated by the UK Government last night relating to the COVID-19 coronavirus situation.

The Government have confirmed that garages/workshops are not included in its definition of non-essential business and will therefore be able to stay open subject to operational ability and other necessary considerations.

As confirmed yesterday, Melett is doing everything in our power to ensure that the social distancing measures and improved hygiene practices are deployed across our UK sites.

We continue to remain open for business to help support the essential services that our customers offer to Garages and Workshops.

Any update or changes to the guidance will be monitored and communicated in due course.

As always, you can contact our Customer Care team on +44 (0)1226 320939.

Stay safe.

To help identify common turbo failures in warranty situations and to provide advice on how to prevent future failures occurring, we will be creating a series of educational technical videos!

Click below to view our introductory video…